Help Center
Find answers to common questions and get the help you need to create amazing parties
Getting Started
PartyPacks are comprehensive digital collections of party planning materials designed by professional designers. Each pack typically includes:
- Customizable invitations (PDF and PNG formats)
- Printable decorations and banners
- Party games and activities
- Food labels and table tents
- Party favor templates
- Setup instructions and timeline
After purchase, you receive instant access to download all files. You can then print, customize, and use them for your celebration.
Consider these factors when choosing a pack:
- Event Type: Birthday, wedding, corporate, holiday, etc.
- Guest Count: Check the pack specifications for recommended guest numbers
- Pack Size: Micro (5-15 guests), Standard (15-30), Premium (30-50+)
- Theme: Browse by theme or color scheme
- Customization Needs: Some packs offer more customization options
Use our filters on the catalog page to narrow down your options, and don't hesitate to contact our support team for personalized recommendations.
Micro Packs ($19.99-$49.99)
- 5-15 guests
- Essential items only
- Digital invitations
- Basic decorations
Standard Packs ($49.99-$99.99)
- 15-30 guests
- Complete party solution
- Activities included
- Premium materials
Premium Packs ($99.99-$199.99)
- 30-50+ guests
- Luxury experience
- Photo booth props
- Extensive customization
Downloads & Files
- After completing your purchase, you'll receive an email with download links
- Click on the download link in your email or visit your account dashboard
- Choose to download the complete pack (ZIP file) or individual components
- Extract the ZIP file to access all materials
PDF Files
- Editable text fields
- Print-ready quality
- Works with Adobe Reader
- Perfect for invitations and text-heavy items
PNG Files
- High-resolution images
- Transparent backgrounds
- Great for layering
- Compatible with all devices
Printer Settings
- Print at 100% scale (no resizing)
- Select "High Quality" or "Best" print mode
- Use "Borderless" printing when available
- Check "Print Background Colors"
Paper Recommendations
- Cardstock (65-80 lb) for invitations
- Photo paper for vibrant images
- Regular copy paper for templates
- Matte finish reduces glare
Customization
Most of our PDF files include editable text fields that you can customize:
- Open the PDF file in Adobe Reader (free download)
- Look for highlighted or clickable text areas
- Click on these areas to edit the text
- Change font, size, and color as needed
- Save your changes before printing
Yes! Here are several ways to customize colors:
- PDF Text: Change text colors using Adobe Reader's text properties
- PNG Elements: Use photo editing software like Photoshop, GIMP, or Canva
- Background Colors: Many templates include color variation options
- Print on Colored Paper: Use colored cardstock for instant color changes
For extensive color changes, we recommend using design software or contacting our custom design service.
Orders & Billing
If you don't see your download email within 10 minutes:
- Check your spam folder - our emails sometimes end up there
- Verify your email address - make sure you used the correct email during checkout
- Check all email accounts - if you have multiple accounts
- Wait a bit longer - sometimes there can be delays
If you still don't receive it, contact our support team with your order number or the email address used for purchase.
We offer a 30-day satisfaction guarantee:
- 30 days to request a refund from purchase date
- Full refund if you're not completely satisfied
- No questions asked - we want you to be happy
- Digital products - refunds processed within 3-5 business days
To request a refund, email us at [email protected] with your order number.
View Full Refund PolicyStill Need Help?
Our friendly support team is here to help you create the perfect celebration.