Frequently Asked Questions
Find answers to the most common questions about PartyPacks, our services, and party planning.
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General Questions
PartyPacks are comprehensive digital collections of party planning materials designed by professional designers. Each pack includes everything you need for a successful celebration: custom invitations, decorations, party games, food labels, party favors, and detailed setup instructions. They're instantly downloadable and fully customizable.
Instead of spending hours creating designs from scratch or hiring expensive designers, PartyPacks give you professional-quality materials instantly. Most customers save 10-15 hours of preparation time and hundreds of dollars compared to traditional party planning methods. Plus, you can reuse the materials for future events!
Micro Packs ($29.99): Perfect for intimate gatherings (5-15 guests). Includes essential items like invitations and basic decorations.
Standard Packs ($79.99): Complete solution for medium parties (15-30 guests). Includes activities, games, and premium decorations.
Premium Packs ($149.99): Luxury experience for larger celebrations (30-50+ guests). Includes photo booth props, extensive customization options, and bonus materials.
Standard Packs ($79.99): Complete solution for medium parties (15-30 guests). Includes activities, games, and premium decorations.
Premium Packs ($149.99): Luxury experience for larger celebrations (30-50+ guests). Includes photo booth props, extensive customization options, and bonus materials.
Orders & Payment
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are processed securely through Stripe, and we never store your payment information on our servers.
Yes! We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us within 30 days for a full refund. We want you to be 100% satisfied with your party pack.
First, check your spam/junk folder - our emails sometimes end up there. Also verify you used the correct email address during checkout. If you still can't find it after 10 minutes, contact our support team with your order number or email address, and we'll resend your download links immediately.
Downloads & Files
Your downloads are available forever! There's no expiration date, and you can re-download your files as many times as needed. We recommend saving them to your computer or cloud storage as a backup.
We provide files in multiple formats for maximum compatibility:
- PDF: Editable text fields, perfect for invitations and text-heavy items
- PNG: High-resolution images with transparent backgrounds
- SVG: Scalable vector graphics for decorations
Our standard license allows personal use and small-scale commercial use (up to 50 events per year). For event planners, party supply businesses, or larger commercial use, we offer extended commercial licenses. Contact us for pricing and details.
Customization
Most PDF files include editable text fields. Simply open the PDF in Adobe Reader (free), click on the text areas you want to change, and type your custom text. You can change names, dates, times, locations, and other details. Save the file before printing.
Yes! You can change colors in several ways:
- Use the color options included in many packs
- Edit PNG files in design software like Photoshop, GIMP, or Canva
- Print on colored paper for instant color changes
- Contact us for custom color variations (additional fee may apply)
Technical Support
You need Adobe Reader (free) to open and edit our PDF files. Download it from adobe.com. If you're on mobile, try opening the files on a computer instead. If you continue having issues, contact our support team and we can provide alternative formats.
Common printing issues and solutions:
- Wrong size: Make sure to print at 100% scale (no resizing)
- Cut off edges: Enable "Borderless" printing or check margins
- Blurry text: Select "High Quality" or "Best" print mode
- Missing colors: Check "Print Background Colors" option
Affiliate Program
Our affiliate program lets you earn 15-25% commission on every sale you generate. After approval, you'll receive unique tracking links to share. When someone purchases through your link, you earn a commission. Payments are made monthly via PayPal or direct deposit.
Earnings vary based on your audience and promotional efforts. Our affiliates typically earn $200-$5,000+ monthly. Top performers can earn even more. With our high-converting products and generous commission rates, dedicated affiliates see excellent results.
Still Have Questions?
Can't find what you're looking for? Our friendly support team is ready to help!